TERMS & CONDITIONS

Terms & Conditions

Welcome to Panj Construction's Terms of Service page. Throughout this document, "Panj Construction," "our website," "we," or "us" refers to Panj Construction and its online platform. We highly recommend reviewing the following terms before browsing or using any services on our website. By using our website or availing of any service, you agree to these terms of service, privacy policy, and other policies mentioned on this site. If you do not agree to these terms, we advise you not to use our website. Panj Construction reserves the right to modify these terms without notice, and your continued use of the site implies acceptance of the updated terms.

Services Provided

Panj Construction specializes in providing expert construction services, including drawing and design, renovation, waterproofing, and supplying quality materials for your projects. By booking a service with us, you agree to the terms listed here. Our verified team will ensure high-quality workmanship for your project.

User Responsibilities

Panj Construction connects you with experienced professionals for construction and renovation services. We do not undertake repair services for items still under the manufacturer’s warranty. Our services come with a limited guarantee related to the specific work completed by our team. Panj Construction is not liable for any loss due to miscommunication or misunderstanding about the required service. We provide SMS or email notifications for appointment confirmations and technician details. Once the service is completed and no complaint is raised within two days, the service will be marked as closed.

Payments and Refunds

Payments are to be made directly to Panj Construction. No refunds or credits will be issued once payment is completed, except in extenuating circumstances at our discretion. Service charges will cover the labor and materials involved, and any additional costs, such as replacement parts, will be the customer's responsibility.

Content Use and Restrictions

Any content you submit to our website grants us permission to use, reproduce, and distribute it as needed. You are responsible for ensuring that your submitted content does not violate any laws or cause harm, including defamation, harassment, or violation of intellectual property rights.

Intellectual Property

All content on our website, including designs, logos, and materials, is protected by copyright laws. Unauthorized use of our intellectual property, including logos, is prohibited.

Modifications to Services and Terms

Panj Construction may modify or replace any terms or services without prior notice.

Indemnification

By using our services, you agree to indemnify Panj Construction from any claims, costs, or damages arising from your breach of these terms or misuse of our services.

Limitation of Liability

Panj Construction strives to ensure accurate and up-to-date information on its website but does not guarantee the absence of errors, viruses, or defects. Our liability is limited to INR 1000 in the event of any claims. The quality and responsibility of services lie solely with the professionals we connect you with.

Privacy Policy

Panj Construction collects and processes your personal data as per our privacy policy. Promotional offers may be sent to you via email or SMS unless you opt out.

Force Majeure

Neither party is liable for delays caused by circumstances beyond their control, such as natural disasters or other force majeure events.

Arbitration and Jurisdiction

Any disputes arising from these terms will be resolved through arbitration in Hyderabad, as per the Arbitration and Conciliation Act, 1996. Courts in Telangana will have exclusive jurisdiction over any legal matters arising from these terms.

Customer Information Content

At PANJ Construction, we are committed to protecting the privacy and security of our customers' personal information. This section outlines how we collect, use, and manage the data you provide to us when you use our website or services, such as drawing, renovating, waterproofing, and supplying quality materials for your projects.

Information Collection

When you interact with PANJ Construction, we may collect the following information: Personal Details: Your name, email address, phone number, and postal address when you contact us or submit a form for inquiries or project consultations.
Information: Specifics about your construction needs, including project type, requirements for drawing, renovation, waterproofing, and material supply.
Website Usage Data: Information about your interaction with our website, including IP address, browser type, and browsing behavior via cookies.

Use of Information

We use your information for the following purposes:
Service Delivery:To provide the construction services you have requested, including drawing plans, renovation projects, waterproofing services, and material supply.
Customer Support: To contact you regarding your project, provide consultations, and respond to inquiries.
Order Processing: To manage and fulfill orders for materials or services and handle payment transactions.
Marketing: To send you promotional offers, updates, or newsletters related to our services (you can opt-out at any time).
Website Improvement: To analyze website traffic and improve our services and user experience.

Data Sharing

We do not sell or rent your personal information to third parties. However, we may share your information with:
Service Providers: Third-party companies that help us deliver services, such as payment processors, shipping providers for material supply, or subcontractors
involved in your project. Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

Security Measures

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. Our systems use encryption and secure protocols to ensure the safety of your personal and financial information.

Customer Rights

You have the right to: Access your personal information that we hold. Modify or update any inaccurate or incomplete information. Request Deletion of your personal information, subject to our legal obligations. Opt-Out of receiving marketing communications by following the instructions in our emails or contacting us directly.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to collect information about your browsing activity. Cookies help us provide a better user experience and track website performance. You can control or disable cookies through your browser settings, though this may affect certain website functionality.

Changes to This Policy

PANJ Construction reserves the right to update or modify this Customer Information Content at any time. Any changes will be posted on this page with the updated date. We encourage you to review this section regularly to stay informed about how we handle your information.